Privacy Policy
Last updated: 17th April 2026
1. Introduction
This Privacy Policy explains how Hirst Howell (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website: https://hirst-howell.co.uk/.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Hirst Howell is a [insert business type, e.g. consultancy / agency / professional services firm].
Data Controller: Hirst & Howell
Email: Email: info@hirst-howell.co.uk
3. What Data We Collect
We may collect and process the following data:
- Personal details (name, email address, phone number)
- Information submitted via contact forms
- Communication records (emails or enquiries)
- Technical data (IP address, browser type, device info)
- Usage data (pages visited, time on site)
4. How We Collect Your Data
We collect data when you:
- Fill in a contact form
- Email or contact us directly
- Browse our website (via cookies and analytics tools)
5. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide our services
- Improve our website and user experience
- Send relevant communications (only if you opt in)
- Comply with legal obligations
6. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – when you submit forms or opt in to marketing
- Legitimate interests – to respond to enquiries and improve services
- Legal obligation – where required by law
7. Data Sharing
We do not sell your personal data.
We may share data with:
- IT and website hosting providers
- Analytics providers (e.g. Google Analytics)
- Professional advisors (if required)
All third parties are required to respect your data and keep it secure.
8. Data Retention
We only keep your personal data for as long as necessary:
- Enquiries: up to [12–24 months]
- Client data: as required for legal/accounting purposes
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, contact: [Insert email]
10. Cookies
We use cookies to:
- Analyse website traffic
- Improve user experience
You can control cookies through your browser settings.
For more details, see our Cookie Policy.
11. Data Security
We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.
12. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this policy from time to time. Please check this page regularly.
14. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: info@hirst-howell.co.uk